Overview
Load Lab (“we”, “us”, “our”) operates the Load Lab website. This policy explains what data we collect, why we collect it, and how we protect it.
Information We Collect
Account Information
If you sign in using Google or GitHub, we receive basic profile information from your OAuth provider: your name, email address, and profile image. We use this solely to identify your account and display your profile within the app.
User-Generated Content
When you use Load Lab, we store data you create: saved favorites, custom load configurations, and comparison selections. This data is associated with your account and is not shared publicly.
Automatically Collected Data
We may collect standard web analytics data including pages visited, browser type, and general geographic region. We do not collect precise location data or build advertising profiles.
How We Use Your Information
- To provide and maintain your account and saved data
- To improve the application based on usage patterns
- To respond to support requests
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Cookies & Tracking
Load Lab uses cookies for essential functionality:
- Session cookies — required to keep you signed in and maintain your session
- Preference cookies — store your theme selection (light/dark mode)
We may use privacy-respecting analytics to understand aggregate usage. We do not use cookies for advertising or cross-site tracking.
Third-Party Services
We use the following third-party services:
- Google OAuth and GitHub OAuth — for account authentication. These providers share only the profile data you authorize.
Each third-party service is governed by its own privacy policy. We encourage you to review them.
Data Retention & Deletion
We retain your account data for as long as your account is active. If you request account deletion, we will remove your account and all associated data (favorites, custom loads) within 30 days.
To request deletion, contact us at the address below.
Data Security
We use industry-standard security practices to protect your data, including encrypted connections (HTTPS), secure database access, and OAuth-based authentication (we never store your password).
Children's Privacy
Load Lab is not directed at children under 13. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of Load Lab after changes constitutes acceptance of the updated policy.
Contact
Questions about this privacy policy? Reach out to us through the contact information on our About page.